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Code d'Examen: A2010-570
Nom d'Examen: IBM (Assess: IBM Maximo Asset Management V7.5 Implementation)
Questions et réponses: 207 Q&As
Code d'Examen: A2180-606
Nom d'Examen: IBM (Assessment: IBM WebSphere Business Modeler Advanced Edition V7.0, Business Analysis and Design)
Questions et réponses: 110 Q&As
Code d'Examen: P2040-052
Nom d'Examen: IBM (IBM SmartCloud for Social Business Technical Mastery Test v4)
Questions et réponses: 44 Q&As
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NO.1 A loan business process has an activity that has a role and a resource assigned. The role cost is $100
and the resource cost is $200. When the process is simulated what is the activity total cost?
A. The role cost ($100).
B. The resource cost ($200).
C. The sum of role and resource cost ($300).
D. The role cost multiplied by the activity duration.
Answer: B
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NO.2 Which of the following is an example of a Key Performance Indicator (KPI)?
A. Supplier response time.Supplier? response time.
B. Customer Order processing time.
C. Order must be processed within 3 days.
D. Working duration of a business process.
Answer: C
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NO.3 During an exception period, a resource could not complete a task before the end of the task's
processing time. What should be done to ensure that the resource remains allocated until the task is
completed?
A. Check "Use resources time required as a task processing time".
B. Check the preference "Run simula-tion without resource requirements".
C. Increase the "Task duration" to match the resource required time.
D. Set the task's "Resource wait time" to be the resource shortage time.
Answer: A
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NO.4 A process analyst is performing "What-If" analysis upon a process model using simu lation. Work can
arrive into the process at anytime. It has been observed that the 5 defined Field Technician resources
have significant resource shortage durations. The process analyst assumes that making more Field
Technician resources available to the process would decrease the shortage duration. Based on this
assumption, the analyst increases the available resources to 10. Subsequent simu lations do not show
significant reduction in the resource shortage durations. What steps should the process analyst take to
resolve the resource shortage duration and make updates for further process improvement?
A. Increase the available resources for the Field Technician from 10 to 20 to reduce the resource shortage
duration.
B. Reallocate the defined Field Technicians to additional second shift and weekend shift availability to
remove resource shortage duration due to unavailability overnight and during weekends.
C. Increase the time interval within the simula-tion snapshot settings to spread out the arrival of tokens,
allowing more time for the Field Technician to complete work before new work arrives, thereby reducing
resource shortage durations.
D. Decrease the Resource Time Required for activities assigned to the field Technicians, allowing them to
spend less time on tasks and be able to address more activities in a given interval, thereby reducing
resource shortage durations.
Answer: B
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NO.5 Refer to the Exhibit.
A process analyst has modeled the current state of a mortgage approval process as shown in the Exhibit.
Historical process performance measurements have indicated when there is an error in the filing of the
mortgage documentation, the corrective activities increase the process duration by 50% and the process
cost by 35%. How can the process analyst prove the current state model reflects this situation?
A. Assign an exception classifier to each activity associated with incorrectly filed documentation.
Run simula-tion analysis upon the process and determine its average cost and duration from the
simula-tion control panel. Generate the Classifier Cost and Duration report upon the simula-tion
results.
Compare the process' average cost and duration against the Classifier report's values.
B. Assign an exception classifier to each activity associated with incorrectly filed documentation
Run simula-tion analysis upon the process and generate the Process Cases Summary report.
Determine which cases represent process instances that perform activities associated with
incorrectly filed documentation.
Compare the average cost and duration of these cases against cases that do not perform these
corrective activities.
C. Run simula-tion analysis upon the process and generate the Processes Cost Comparison
report to compare the cost of the process between cases that perform corrective activities against
those that do not.
Repeat this comparison for duration by generating and analyzing the Processes Duration
Comparison report.
D. Assign an exception classifier to each activity associated with incorrectly filed documentation.
Run simula-tion analysis upon the process and generate the Process Classifier Cost and Duration
report.
Compare the total average costs and durations of the exception classifier activities against non-
exception activities.
Answer: B
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NO.6 A process analyst has performed simu-lation upon a business process and is analyzing resource
allocation within the process. The average elapsed duration for the process is 2 hours, 57 minutes. After
running the Process Resource Dynamic Analysis Report, it is observed that the Field Tech Resource has
an average Quantity Allocated value of .6 units. The Process Resource Allocation Dynamic Analysis
Report is also generated against the simu-lation results, and it is determined that there is an Average
Shortage Duration of 37 minutes, 30 seconds for the resource. The process analyst also observes that
the Field Tech Resource has been defined to the process as a bulk resource with an availability value of 3.
Based on this information, what conclusions can the process analyst draw?
A. There is at least one case in the business process that does not allocate the Field Tech Resource. The
pool of available Field Tech Resources can be reduced to 1 to eliminate resources that are never
allocated to the process. This will not affect the Average Shortage Duration value.
B. There are too many Field Tech Resources available to the process, as the sum of all Field Tech
Resource allocations to activities in the process divided by the total number of process instances is less
than one. This indicates that some Field Tech Resources are never allocated the business process.
C. There is at least one case in the business process that does not allocate the Field Tech Resource,
however there are also multiple concurrent process instances that are allocating the resource
concurrently and are competing for the resource. The pool of available Field Tech Resources can be
increased to reduce the Average Shortage Duration and the Average Quantity Allocated would increase to
a value close to 1.0 units.
D. There is at least one case in the business process that does not allocate the Field Tech Resource,
however there are also multiple concurrent process instances that are allocating the resource
concurrently and are competing for the resource. The pool of available Field Tech Resources can be
increased to reduce the Average Shortage Duration and the Average Quantity Allocated would remain the
same in subsequent simula-tions.
Answer: D
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NO.7 A process analyst is simulating a process and the results indicate excessive wait times at some of the
activities. Which static analysis report would be useful in determining the cause of the excessive wait
times?
A. Activities by organization
B. Activity cost and duration
C. Activity resource and role leveling
D. Qualified resources for role
Answer: C
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NO.8 Which steps would a process analyst take when conducting a simu-lation of "what-if" scenarios for a
business process instance?
A. Make a copy of the simula-tion snapshot, rename it, change the attributes for the "what-if" scenario and
re-run the simula-tion and analyze the results
B. Make a copy of the simula-tion profile, rename it, change the simula-tion attributes for the "what-if"
scenario and re-run the simula-tion and analyze the results.
C. Right click on the simula-tion profile, select Profile Analysis > New Profile and change the attributes for
the "what-if" scenario and then re-run the simula-tion and analyze results
D. Right click on the simula-tion snapshot, select Profile Analysis > Profile Specification, and change the
attributes for the "what-if" scenario and then re-run the simula-tion and analyze results.
Answer: B
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